Cancellation Policy:
One-Day
All One-Day Tours are sold on a no cancellation, no refund basis. Trans-Bridge Tours, Inc. acts as an agent for its customers, in purchasing tickets for shows, sporting events and other special entertainment tickets in advance. Once tickets are sold to the customer, tickets become the customer’s responsibility. From time to time, professional sporting leagues have the right to shift the starting times of games to accommodate television network requirements. In these cases, Trans-Bridge Tours, Inc. will inform all passengers and will operate the tour at the new time. No refunds or credits will be provided if a passenger cannot attend.
Multi-Day
Cancellations made 45 days or more prior to departure: A full refund, minus non-refundable prepaid payments made to hotels, restaurants, attractions and vendors. Cancellations made 8-44 days prior to departure: A 10% cancellation fee and non-refundable prepaid payments will be deducted from refund. Cancellations made 1-7 days prior to departure: A 25% cancellation fee and non-refundable prepaid payments will be deducted from refund. Cancellations made on day of departure or a no show: No refund will be given. Cancellation fees and/or non-refundable prepaid payments cannot be transferred to another tour. Refunds will be processed within 30 days after the tour returns.
Payment:
One-Day Tours – Full payment must be made within 5 days from reservation date. For Concerts, Special Events, and Sporting Events, full payment must be made within 2 days from reservation date. If reservations are made 5 days prior to departure, payment is due at time of reservation.
Multi-Day Tours – Deposit must be made within 5 days from reservation date. Final payment is due 45 days prior to departure date. All tours require a deposit of $100 per person.